Delivery

Delivery Information

UK Deliveries

We ship UK orders within 1-3 working days after an order is placed. All standard deliveries will be sent Royal Mail 2nd Class and can usually be expected within 2-4 business days.

Free Delivery

FREE standard UK delivery (Royal Mail 2nd Class) will be applied to all orders over £30. Please note that your basket contents must amount to £30 in value once a discount code has been applied to qualify for free UK delivery.

Posting options 

All deliveries under £30 will be charged at the following rates that can be selected at checkout.

Royal mail Tracked 48 £3.50 
Royal mail Tracked 24 £4.50

International Deliveries

International posting is available, please contact us for a price or check out the Royal Mail website

Local Delivery 

Local delivery is available within a 6-mile radius of our Grantham Headquarters.   This service is free of charge for orders over £10, deliveries are made by ourselves. 

Market Stall Collection

Our regular Grantham and Stamford market stalls offer a free collection service.  Stamford market is held every Friday and Grantham market every Saturday.  Orders will be available to collect at the next available market, orders should be placed before noon on the day before the market you wish to collect from.

Refunds and returns

We hope that you'll be thrilled with your tea when it arrives but if anything isn't right, please get in touch. Contact us on sales@teaspoon-tea.co.uk for assistance and we'll get back to you promptly.

We take every care to ensure your tea is properly protected during transit but appreciate that very occasionally damages may occur. We will replace or refund products damaged during delivery if photographic proof of damage is sent to us within 7 days of delivery.