Delivery

We deliver to the UK only using Hermes standard services.

If you are not at home between 9:00am and 5:00pm Monday to Friday, we recommend arranging delivery to your work address. If we do deliver to you at home and no one is in, the Hermes may leave a card telling you about how to collect your delivery. Any unclaimed or undelivered orders will eventually make their way back to our warehouse.

teaspoon tea company does not recommend customers to leave instructions to our couriers for your goods to be left outside your delivery address. Should the customer wish to proceed with this option, teaspoon tea company will not be responsible for any loss or damage.

We offer two delivery services

  1. Standard Delivery

    Service available to UK mainland, Scottish Highlands and Islands, Isles of Scilly, Alderney, Sark & Herm, Isle of Wight, Isle of Man, Guernsey, Jersey and Northern Ireland.

    This is our standard delivery service and usually arrives between 3 to 5 working days after placing your order.

  2. Free delivery for loose leaf tea orders

    Only valid on standard UK deliveries, after other discounts have been applied, excluding postage and packing related charges.

    Only valid on UK destinations including the Scottish Highlands and Islands.

    An order constitutes a single delivery to a single address.